High standards of care praised at our Birmingham clinic
Sue Thompson, a happy and valued customer talks through her experience of using our Birmingham clinic, from booking her initial appointment through to consultation and treatment. I recently had the good fortune to visit the Virgin Private Care clinic in Birmingham for a dermatological consultation and treatment with Dr Christos Kasparis, their consultant Dermatologist.
Peace of mind form the start
From the moment I first contacted the clinic, I felt that I was in extremely good hands, and this continued throughout my treatment and into aftercare. Jackie in reception was my first point of contact and she was wonderful. She helped me to make my first appointment, warmly welcomed me on my first visit and then stayed in regular contact with me during and after my treatment.
At my first consultation with Christos, I was treated with the highest level of professionalism, and this continued all the way through treatment. In fact, I was hugely impressed with how all the medical professionals took the time and care to look after me and to make sure that my treatment on- and off-site was nothing but the best.
It’s a real bonus that Birmingham has a Virgin Private Care clinic so conveniently located, right in the city centre, where it’s close to other healthcare services people may use in the city. I wouldn’t hesitate to recommend the people and the service at Virgin Private Care Birmingham - in fact, the customer care reminded me of the excellent standards I’m used to experiencing in Australian medical facilities.
I believe that there are three things in life that we can earn – trust, praise and reputation. Jackie and Christos have earned all three in spades and I would include Christos’ team at Walsall Hospital too. I’d like to say a huge, heartfelt thank you to everyone at Virgin Private Care for looking after me so well!
If you'd like to book a consultation with Christos or any of Virgin’s other specialist consultants, doctors or therapists, please give us a call on 0300 247 0121.